FAQ

🤔 Frequently Asked Questions

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🛍️ What products do you sell?

We offer small-batch self-care goods, mixtape-inspired candles, beard and body essentials, DIY collectible art kits, and more — all crafted to inspire creativity and confidence.

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🚚 Do you offer shipping?

Yes! We ship across the U.S. using trusted carriers. Shipping options and prices are shown at checkout. Orders typically ship within 2–4 business days. You’ll get a tracking number once it’s on the way.

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🧾 Do you accept returns or exchanges?

We have a 30-day return policy for unused, unopened items.
Check out our full Return Policy for details on eligible items and how to start a return.

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💳 What payment methods do you accept?

We accept major credit cards, PayPal, Shop Pay, and CashApp for special promos. Klarna and Afterpay may be available during checkout.

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🌿 Are your products safe for sensitive skin?

All of our products are made with natural ingredients, but everyone’s skin is different. We recommend doing a patch test before using any body or beard product fully. By purchasing, you accept our Product Disclaimer.

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🕯️ What’s a Mixtape Candle?

It’s a hand-poured soy candle inspired by a vibe. Each one includes a scannable playlist that matches the scent’s mood. It’s like setting a whole atmosphere in a tin.

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🎁 Do you offer gift boxes or bundles?

Yes! Check out our Bro Box for curated bundles with candles, oils, journals, and more. We also do custom gift sets for special occasions or events.

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🧑🏽🎨 What’s “Spill Your Creativity™”?

It’s our sister brand focused on art, self-expression, and culture. We host paint parties, community events, and sell DIY collectible toys and creative kits. If you’re about the vibes, this is your spot.

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🧃 What’s in the herbal tea spritzers?

Our spritzers are made with real herbs and fruit-based infusions. All-natural and alcohol-free — perfect for sipping intentionally.
Note: Always consult your doctor if you’re pregnant, nursing, or have a medical condition. These drinks are not intended to treat or cure anything.

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📍 Where are you located?

This Is SYC™
📍 21 Main Street, Suite 1-8a
Lockport, NY 14094
Come vibe with us in person — the shelves are stocked and the creativity is flowing.

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🙋🏽 Still need help?

Hit us up anytime at SterlingBlvckPremium@gmail.com or DM us on Instagram @SpillYourCreativity.